COVID-19 FAQ & Resources For Lawyers

Frequently Asked Questions

COVID-19 and the practice of law in Manitoba

The Great Library has cautiously reopened for members of the Law Society of Manitoba only, returning to regular opening hours Monday to Friday 8:30 a.m. – 4:30 p.m. When arriving at the library, please knock on the door, or call 204-945-1958, and a staff member will then let you in. The doors will remain closed for now, as staff will be logging in all entrances. Visitors are asked to sanitize their hands when they enter and wear masks. Workstations will be sanitized after each use.

Library staff continue to be available by email at library@lawsociety.mb.ca. If you require print materials, you can request them by phone or email, and we will collect them for you. You can pick them up at the security entrance on Kennedy, and return them there as well.

Online Library Resources

We continue to encourage members to use remote access, starting with the collection available behind the Member Portal. For help navigating these resources, please refer to our guide, “Accessing Library Resources behind the Member Portal”, located on our Legal Ease page at lawlibrary.ca. Members can also subscribe to the library’s Current Awareness service to stay current and receive the most recent issues from this collection of NetLetters and Newsletters.

Last updated: February 8, 2021

The Law Society’s Health & Wellness Program offers free and confidential service to practising lawyers, articling students and their families through Manitoba Blue Cross. It offers help with stress, relationships, psychological disorders, financial crisis, family and parenting, emotional and behavioural concerns as well as addictions.

Services are available 24 hours per day, seven days per week, by calling the Manitoba Blue Cross Employee Assistance Centre at:

  • Winnipeg
    204-786-8880
  • Toll-Free
    1-800-590-5553
  • Hearing Impaired Line
    204-775-0586

For additional support check out this mental health resource developed by Manitoba Blue Cross to assist all of us to cope with the stress and anxiety associated with the impacts of the COVID-19 pandemic, including tips for self-care, managing anxiety and accessing support: Mental health support through the coronavirus (COVID-19) pandemic.

Law Society staff are available to assist you. You can contact Darcia Senft at dsenft@lawsociety.mb.ca or leave a voice mail message at 204 – 926 – 2023. Inquiries will be returned by email or telephone as soon as possible.

You may also refer to the Code of Professional Conduct.

You may be required to provide information to a provincial health officer or their designate, pursuant to the relevant provincial public health act and regulations. The information sought might include the names and contact information of individuals with whom you have had recent contact. This may include the names of and contact information for clients. Under some circumstances, health authorities may also seek more detailed information such as the nature of your recent encounters with individuals or their duration. Such information is confidential and, in some circumstances, may be privileged.

The Code of Professional Conduct provides an exception to the duty of confidentiality in order to protect public safety or prevent future harm. This particular mandatory disclosure obligation is set out in Rule 3.3-3A . For further information please see this latest LSM Resource Guidance re Disclosure for Manitoba Legal Professionals Testing or presumptively positive for COVID – 19.

Public health advice on social distancing should be respected. Meet with clients by phone or using video-conferencing options (Zoom, Skype, FaceTime, etc) whenever possible.

Rule 3.2-1, Commentary 3 of the Code of Professional Conduct says what is effective communication with the client will vary depending on the nature of the retainer, the needs and sophistication of the client, and the need for the client to make fully informed decisions and provide instructions.

In some situations, it may not be possible to avoid meeting with clients and others. Take precautions to minimize the risk of exposure to COVID-19 as recommended by Public Health Authorities.

When using video conferencing for the provision of legal advice or services, you should:

  • Record the proceeding if possible
  • Confirm the client’s consent to proceed in this manner
  • Ask that all individuals in the remote location introduce themselves.
  • Ensure that there is no one else at the remote location who may be improperly influencing the client.
  • Make sure that audio and video feeds are stable and that you can hear and see all parties.
  • Where identification is produced to support verification of identity, ensure that a copy of the document is sent to you in advance of the online meeting and that when it is produced that the entire document is visible and legible.
  • Determine how to provide the client with copies of the document executed remotely.
  • Confirm your client’s understanding about the documents they are executing and provide adequate opportunity for them to ask questions during the video conference. If you are reviewing a specific clause, they could initial the clause or they could initial each page to confirm that you have reviewed the document with them.
  • Maintain detailed records including: date, start and end time, method of communication, identity of all present, and minutes of content of meeting.
  •  Confirm advice, discussions, and/or decisions in writing to the client immediately or shortly after the virtual meeting.
  • Be sure to preserve the recording of the proceeding.
  •  The issue of independent legal advice is a bit more complicated, especially if a signed waiver is required as it goes without saying that if there is a need for ILA it has to be clearly explained.
  • If you are providing the ILA you need to take extra precaution to determine that they are alone and not being compelled in any way. A detailed note of the questions you ask and the advice you provide should be made.
  • Keep client information confidential from family members or others. If your nonlawyer staff are able to work remotely impress on them the importance of confidentiality and continue to supervise them.
  • Make arrangements to secure and receive mail and deliveries to your office – you don’t want important client documents sitting on your doorstep.
  • Communicate information about changes in your business operation to clients and staff as soon as practicable. Use email updates, notices on your website or office door, or other means, as appropriate, based on the needs of your clients and staff.
  1. The anti-money laundering and terrorist financing rules permit members to verify a client’s identity by two methods that do not require meeting face to face with the client – the dual process method or by using information in a client’s credit file. You can find documents on our website to assist you with these processes.
  2. Also, you may be able to rely upon the previous verification by another person who is a reporting entity to FINTRAC (for example, a real estate agent or mortgagee) as permitted under the rules.
  3. If the dual process method, credit file or previous verification by a FINTRAC reporter is not possible, in these unique circumstances and as a last resort, the Law Society will take a reasonable approach in its compliance activity if you were to conduct the verification of the client’s identity by using video conference technology, provided that:
  •  You can compare the image in the government issued identification with the client to be reasonably satisfied that it is the same person;
  • You can be reasonably satisfied that the government issued identification is current and authentic;
  • You record, with the applicable date, the method by which you verified the client’s identification;
  • You treat the transaction as a high risk transaction and continue to monitor the business relationship as a high risk transaction;
  • You document the efforts that were made to verify the client’s identity in accordance with the existing rules and the reasons why you were unable to verify the client’s identity in accordance with the existing rules;
  • You consider whether there are any red flags associated with fraud or money laundering, attempt to mitigate risk, and determine if you should proceed;
  • You stay alert to the fact that people may attempt to use situations like COVID-19 as an opportunity to commit fraud or other illegal acts;
  • You are particularly alert to these red flags to ensure you are not assisting in or being reckless in respect of any illegal activity; and
  • You document any red flags, what measures you have taken to mitigate that risk, and your decision on how you proceeded.

For more information on anti-money laundering check out these resources:

Provincial regulations governing the remote witnessing of documents came into force on October 1, 2021, replacing the orders issued under The Emergency Measures Act. The permanent regulations are quite different from the emergency orders put in place to deal with the impact of COVID 19. Consult the relevant regulation before agreeing to witness a document remotely

Links to New Remote Witnessing /Commissioning Regulations

The Powers of Attorney Act
The Wills Act
The Manitoba Evidence Act
The Homesteads Act
The Real Property Act 
The Health Care Directives Act

The Regulations take you step-by-step through the process. The Remote Witnessing Checklist produced by the Law Society may also assist you. A video replay of Remote Witnessing of Documents: Processes under the Permanent Regulations is available on CPD online.

Land Titles documents
Documents that might be filed in the Land Titles Office – instruments under The Real Property Act, Homestead Releases, affidavits or other documents – also need a Form 32 – Video Witnessing Certificate

Maximize non-face to face communications
  • Documents can be sent to clients electronically, along with written explanatory materials describing the nature and effect of the documents.
  • Schedule follow-up telephone calls with clients for the asking and answering of any questions
Minimize Personal Contact
  • Limit in-person meetings to 10 minutes, and confine your activity to the verification of identity and document execution steps which require personal attendance
  • Maintain the recommended 1 metre distance between yourself and the clients
  • Follow all other precautionary protocols set out by public health authorities, including washing your hands thoroughly after each meeting.
Postpone when necessary
  • There may be circumstances where you cannot safely meet with your client, including cases where your client is hospitalized or quarantined or is incapable of attending to execution due to illness. In those circumstances, closings will need to be postponed just as in the event of any other unforeseen disability. Extend to other lawyers the same courtesy and cooperation you would expect when such postponements become necessary.

This is a substantive legal issue and is context specific. Please review The Electronic Commerce and Information Act and any other applicable legislation to determine if electronic signatures are permitted in the context of your matters.

If you already have a disaster or business continuity plans in place, review those now. Here are some links to resources on disaster planning for lawyers.

Canadian Resources:

The Law Society of British Columbia has developed detailed checklists on What to do Before and After a Disaster Strikes.

The Law Society of Ontario’s Practice Pro booklet provides direction on how to formulate your disaster plan, regardless of the size of your firm.

American Resources:

The American Bar Association has a standing Committee on Disaster Preparedness for law firms, with a website devoted to educating lawyers on how to prepare for and respond to disasters.

Disaster Planning and Recovery, published by Lawyers Mutual Liability Insurance Company of North Carolina, a bar-related American lawyers’ insurer, provides sample plans, forms and checklists and excellent advice from a hurricane prone state.

Below is a list of resources compiled by the Law Society of Ontario – last updated May 21 ,2020

To support Canadian individuals, businesses and industries facing hardship as a result of the global COVID-19 outbreak, the federal government has put in place the Canada COVID-19 Economic Response Plan. This plan is made up of multiple programs, some of which may be available to lawyers and paralegals practising law and providing legal services through a variety of business structures. These programs include, for instance:


UPDATE Regarding CEBA: On May 19, the federal government announced an expansion of the Canada Emergency Business Account (CEBA). The expansion makes loans under CEBA available to lawyers and paralegals who do not have annual payrolls of at least $20,000, provided they meet the new criteria.

In addition, the federal government is deferring the time to file income tax returns until June 1, 2020 (for individuals) and until after August 31, 2020 (for businesses). It also is placing an interest-free pause to the repayment of Canada Student Loans until September 30, 2020.

Official information on all the federal support programs available to individuals, businesses and industries due to COVID-19 is available on the federal Department of Finance website at: https://www.canada.ca/en/department-finance/economic-response-plan.html