The Manager has two principal roles; supervising FRS alternative dispute resolution (ADR)  service delivery in concert with community partners that offer family coaching, mediation, comprehensive mediation or mediation-arbitration, and the navigation of self-represented parties through court processes including the Court of King’s Bench Triage and Case Flow Management system. For ADR services, the manager operates within a triage team to assess the appropriate resources for families and to dialogue directly with service providers to ensure FRS service standards are achieved.

For the delivery of court navigation services, the Manager supervises a team of Court Operations Specialist guides that may dispense legal information and provide limited legal advice under the Law Society of Manitoba (LSM) Regulatory Sandbox Innovation Pilot. They are responsible for compliance by the Court Operations Unit with the terms and conditions of the LSM pilot program. The FJLS Manager is cross trained to provide additional capacity to the Child Support Service (CSS) Unit of the FRS that provides administrative calculation and recalculation of child support, and for that purpose, they will be designated as a Support Determination Officer under The Child Support Service Act. In the absence of the CSS Manager, they may function as the manager of that unit to ensure continuity of business operations.

Learn More Closing Date: April 21, 2025